Terms and Conditions - Hedge Trimming Hounslow
Welcome to our Hedge Trimming services in Hounslow. These Terms and Conditions govern your use of our services and outline the obligations of both parties. By engaging our services, you agree to comply with these terms.
1. Services Provided
We offer professional hedge trimming services, which include but are not limited to:
- Pruning and shaping hedges
- Removal of dead or diseased branches
- Maintaining hedge height and density
- Cleaning and disposal of green waste
- Seasonal hedge care and maintenance
All services are performed by trained and experienced staff to ensure the highest quality of work.
2. Booking and Cancellation
To schedule a hedge trimming appointment, you may:
- Book online through our platform
- Contact us via phone
- Send an email request
We require a minimum of 48 hours' notice for cancellations or rescheduling. Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.
3. Payment Terms
Payment for our services is due upon completion of the work, unless prior arrangements have been made. We accept the following payment methods:
- Cash
- Debit/Credit Cards
- Bank Transfers
- Mobile Payment Solutions
Invoices will be issued for services exceeding £100.
4. Liability and Insurance
We carry comprehensive liability insurance to cover any accidental damage that may occur during our operations. However, we are not liable for pre-existing conditions or damages caused by third parties.
Customers are advised to secure valuable items and remove obstacles that might impede our work to prevent any potential damage.
5. Customer Responsibilities
Clients must ensure that the work area is accessible and that there are no obstructions that could hinder the service. Additionally, it is the customer's responsibility to:
- Provide clear instructions for specific trimming requirements
- Inform us of any known hazards or special conditions on the property
- Obtain necessary permissions if the property is leased or part of a communal garden
6. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the booking process will be used solely for the purpose of providing our services. We do not share your information with third parties without your consent.
Your data will be stored securely and only accessible to authorized personnel.
7. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be communicated to customers via email or our official website. Continued use of our services constitutes acceptance of the updated terms.
7.1 Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Hounslow.
8. Termination
Either party may terminate the service agreement with written notice if there is a breach of the terms outlined. Upon termination, any outstanding payments must be settled within 14 days.
9. Force Majeure
We are not liable for any failure to perform our obligations if such failure is caused by events beyond our reasonable control, including natural disasters, pandemics, or government restrictions.
10. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
11. Entire Agreement
These Terms and Conditions constitute the entire agreement between the customer and our hedge trimming service, superseding any prior agreements or understandings.
12. Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing our Hedge Trimming services in Hounslow. We look forward to maintaining the beauty and health of your hedges.